Please note, several delivery carriers are experiencing delays due to high demand. Though most of our shipments are delivering on time, some shipments may experience fewer updates during transit or show no movement until they reach your local delivery hub.

Please ensure that you will check your items very carefully before they are picked up by the forwarding company. Once your purchase(s) have left our warehouse, the relationship passes to yourself and the forwarding company so please understand that we cannot be held liable for any issues that occur during shipment.

If you have a Shipping or Delivery question, please contact service@gotochill.com.